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If you have
questions relating to HealthCheck that are not addressed on this
FAQs page, you can submit your question through the Guestbook,
and a technical or content staff member will respond. Questions
that are asked repeatedly will be used to update the FAQs page.
Also check the
A - Z Index and the Resources
pages for information.
If you have
questions relating to Bright Futures, try the Bright
Futures FAQs page.
•
What is the HealthCheck program?
See the General
Information page for a background of HealthCheck and EPSDT
requirements.
•
How do I use this site?
See How
To Use This Site, located at the top of the left navigation
bar.
•
I'm having problems registering/logging in. What do I do?
First wait
a few minutes and try to register online again. If you continue
to experience problems, please print out your registration page
and fax it to:
Bright
Futures at Georgetown University
HealthCheck Project
Attn: Registration
at (202) 784-9777.
A staff member will investigate the technical problem and assist
you in registering.
•
How do I contact someone for support?
E-mail healthcheck@brightfutures.org.
A content or technical staff member will respond via e-mail as
soon as possible.
•
I am having problems viewing PDFs. I am either seeing blank pages
or the pdf is being returned incomplete. How can I solve this?
When selecting
a PDF, right click (PC) or hold the option key (Apple) while clicking
on the link. This will download the pdf to your computer.
If you wish
to see the PDF as an HTML page, or if you are unable to access
PDF files with your screen reader (for users with sight disabilities),
type the URL of the file into the Adobe
Acrobat™ PDF to HTML Conversion Page.
If you continue
to experience difficulties, please contact our Webmaster.
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Is the HealthCheck Provider Education System designed to be accessible
to persons with disabilities?
As with the
Bright Futures Web site, the HealthCheck Provider Education System
strives to meet or exceed the accessibility requirements outlined
in Section 508 of the Americans with Disabilities Act. Please
see our Accessibility
Guidelines for more information and for tools to access information
on any page that is not easily accessible.
•
Where can I get a copy of the HealthCheck Manual?
To download
pdfs of the HealthCheck Manual, go to the Resources
page.
•
Where can I get copies of Bright Futures materials?
To order
Bright Futures materials produced by Georgetown University,
please see our order
form, or contact:
Bright
Futures Distribution Center
c/o Rockville Mailing Service
Department B
751 East Gude Drive
Rockville, MD 20850-1356
(301) 279-8890; (301) 559-5167 (fax)
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Are Bright Futures materials copyrighted? Can I make photocopies
of the materials for distribution? Can I adapt the materials
for use in my practice? Can I use Bright Futures graphic/images/photographs
for my organization's materials?
All
Bright Futures materials are copyrighted by NCEMCH and Georgetown
University. Our copyright
policies page includes an overview of our copyright policies,
including information on photocopies, graphics, and how to obtain
permission to reproduce or adapt Bright Futures materials.
•
Where can I find the most recent version of the child immunization
schedule, growth charts, and other reference materials?
See
the Resources page for links
to the CDC Recommended Childhood and Adolescent Immunization Schedule,
Growth Charts, and other reference materials.
• Is
the HealthCheck Web site accessible to persons with disabilities?
How can I increase the font size so I can read the site better?
Yes, the
HealthCheck Web site strives to meet or exceed the accessibility
requirements outlined in Section 508 of the Americans with
Disabilities Act. Read more about how we make this site user-friendly
to persons with disabilities in the Bright
Futures accessibility statement. You may also change the font
size on your browser
to allow for larger print.
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