Contact Information Relevant to HealthCheck Providers

The following contacts relate to services provided to children and adolescents. Information is current at time of page creation (updated May 2007).

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

For a more complete list of contacts, search the DC Service Directory.

Frequently Called Numbers:

• AIDS Hotline: (202) 332-AIDS (2437).
• Child & Family Services Agency: (202) 442-6000.
• DC Department of Health Call Center: (202) 671-5000.
• DC Mayor's Citywide Call Center: (202) 727-1000.
• DC Medical Assistance Administration (Medicaid): (202) 442-5988.

A

Addiction Prevention & Recovery Administration: (202) 727-8857.

Adolescents (see Teens).

Adoption

• Adoption Hotline: (202) 671-LOVE (5683).
• Adoption Resources Program: (202) 727-4550.
• Adoption Services: (202) 442-6000.
• Adoptive and Foster Parent Recruitment: (202) 671-5683.
• Post Permanency Services (post-adoption and guardianship): (202) 727-4956 or -4920.
• Post Permanency Family Center: (202) 526-4802.

AIDS Hotline: (202) 332-AIDS (2437).

B

Birth Records/Certificates: (202) 442-9303.

Blood Lead Proficiency-testing Program:

• DHS’ Bureau of Laboratories (202) 727-0557.
• Clinical Laboratory, Children’s Hospital National Medical Center (202) 884-5355.

Board of Education: (202) 442-4289.

C

Call Centers:

• DC Mayor's Citywide Call Center: (202) 727-1000.
• DC Department of Health Call Center: (202) 671-5000.

Charter Schools (see Schools): (202) 328-2660.

Child Abuse and Neglect:

• Child Abuse and Neglect (Protective Services) Reporting Hotline: (202) 671-SAFE (7233).
• Child Protective Services (Attorney General's Office): 202-727-3839.

Child and Family Services Agency: (202) 442-6000.

Child Care Information: (202) 727-1839 (English); (202) 671-2825 (Spanish).

Child Care Services (Foster Care): (202) 442-6001.

Child Find (ages birth to 22 years): (202) 727-8300.

Child Support and Paternity Enforcement, Office of: (202) 442-9900.

Child/Infant Car Seats -- Project SAFECHILD: (202) 671-2350.

Children, Youth, Families and Elders, Office of the Deputy Mayor: (202) 727-8001.

Children's National Medical Center (Children's Hospital): (202) 884-5000.

Children's National Medical Center, Family Connection: (202) 884-5777

Claims and Payment Information (Program Operations Division): (202) 698-2000.

Claims, Durable Medical Equipment only: (202) 724-4207.

Courts:

• DC Superior Court: (202) 879-1406.
• DC Superior Court, Juvenile Branch: (202) 879-1316.

D

Day Care (see Child Care).

DC Developmental Disabilities Council: (202) 671-4490.

DC Healthy Families Application: Available throughout the community in drug and grocery stores, in providers offices, and in locations in the community frequented by potential beneficiaries. Providers may obtain enrollment application by calling (202) 526-6266.

DC Healthy Families Enrollment: for information about enrolling in DC Healthy Families, contact (202) 526-6266.

DC KIDS Foster Care Hotline: (202) 727-7800.

DC Government:

• Child and Family Services Agency: (202) 442-6000.
• Children, Youth, Families and Elders, Office of the Deputy Mayor (202) 727-8001.
• DC Department of Health: (202) 442-5400.
• DC Department of Health Call Center: (202) 671-5000.
• Family Services Administration, Teen Parent Assessment Program: (202) 541-5909.
• Income Maintenance Administration (Change Center) (see Medicaid).
• Mayor's Citywide Call Center: (202) 727-1000.
• Medical Assistance Administration (see also Medicaid): (202) 442-5988.
• DC Public Schools (see also Schools): (202) 442-5635.

Diseases:

• Bureau of Communicable Disease Control: (202) 442-9366.
• Division of Surveillance, Disease and Investigation: (202) 442-9177.
• Hepatitis (viral): (202) 442-9141.
• HIV/AIDS: (202) 671-4900.
• Sexually Transmitted Diseases: (202) 698-4050.
• Tuberculosis: (202) 698-4040.

E

Early Childhood:

• Office of Early Childhood Development: (202) 727-1839.
• Early Intervention Program (see Infants and Toddlers with Disabilities).
• Washington Child Development Council: (202) 387-0002.

Education, Board of: (202) 442-4289.

Eligibility (Income Maintenance Admn.): (202) 727-5355.

Emergencies: Dial 911.

Emergency Medical Services: (202) 673-3360.

Enrollment (see also Medicaid):

• Support & Enrollment Helpline (for families): (202) 639-4030 (Spanish & English). The DC Managed Care Helpline is available to Medicaid managed care members who are seeking to select an HMO as their health plan. This process requires the client to answer limited health assessment questions to choose a PCP within a health plan.
• Enrollment (for provider queries): (202) 906-8318.

F

Families (Child and Family Services Agency): (202) 442-6000.

Foster Care: (202) 442-6020 or -6161.

G

Gang Violence: (202) 724-1424.

Gay, Lesbian, Bi-Sexual, and Transgender Affairs: (202) 277-9493.

H

Head Start: (202) 727-8113; http://www.dchsa.org.

Health, DC Department of Health Call Center: (202) 671-5000.

Health Professional Licensing Administration (202) 724-4900.

Healthcare Alliance: 1-866-842-2810.

Hepatitis (to report viral hepatitis): (202) 442-9141

HIV/AIDS Administration: (202) 671-4900.

Homeless Shelter Services (Families): (202) 724-3932.

I

Immunizations:

• DC Immunization Program: (202) 576-7130; for Registry, choose Option 2.
• Federal Vaccine Adverse Event Reporting System (VAERS): 1-800-822-7967.
• Vaccines for Children: (202) 576-0319.

Infants and Toddlers with Disabilities (formerly Early Intervention): (202) 727-5847.

Infant Mortality: (202) 442-9032.

L

Lead Poisoning:

• Childhood Lead Poisoning Prevention Program (CLPPP): (202) 442-5925.
• Blood lead test results: Providers can fax test results to CLPPP at (202) 442-4827.
• Lead-Based Paint Management Program (inpections): (202) 535-1934.

Licensure:

• Health Professional Licensing Administration (includes licensing boards for physicians, nurses):
  (202) 724-4900.
• Lead-Based Paint Management Program (licensure for inpections): (202) 535-1934.

M

Maternal and Primary Care (services range from assistance with appointments, transportation vouchers, obtaining cribs, to counseling): 1-800-MOM-BABY.

Medicaid (for Providers):

• Claims and payment information, Program Operations: (202) 698-2000.
• Enrollment ( provider queries and enrollment): (202) 906-8318.

Medicaid (for Families)

• Eligibility for recipients (Income Maintenance Administration): (202) 727-5355.
• For status of Medicaid applications, or to request an application: (202) 698-4220.
• Support & Enrollment Helpline (for families): (202) 639-4030 (Spanish & English). The DC Managed Care Helpline is available to Medicaid managed care members who are seeking to select an HMO as their health plan. This process requires the client to answer limited health assessment questions to choose a PCP within a health plan.

Medical Assistance Administration
(202) 442-5988
825 North Capitol Street, N.E., Washington, DC 20002

Provider queries or enrollment:

• General Information: (202) 698-2043.

Missing Children (Runaway Youth): (202) 576-6769.

N

Neediest Kids Program: (202) 442-5155.

Nutrition Services:

• Commodity Supplemental Food Program (provides bags of food): (202) 645-5518
• Pregnancy nutrition: (202) 645-5966.
• WIC (see also WIC under "W"): (202) 645-5518.

O

P

Post Adoption Support Services (PASS): (202) 727-5167.

Preventive Health Care Services: (202) 442-5899.

Prior Authorization Approval Form (Form 719A): (202) 783-6510.

Public Charter School Board, DC: (202) 328-2660.

Public Schools, DC: (202) 442-5635.

R

Reimbursement (see Claims).

S

Safe Passages: (202) 727-8001.

Saint Elizabeth's Hospital: (202) 562-4000.

Schools:

• Board of Education: (202) 442-4289.
• DC Public Schools: (202) 442-5635.
• DC Public Charter Schools: (202) 328-2660.
• School Health Services: (202) 442-5042.
• School Transit Subsidy Program: (202) 671-0537.
• Special Education: (202) 724-4800.

Sexual Assault (Child Abuse and Neglect Hotline): (202) 671-SAFE.

Sexually Transmitted Diseases: (202) 698-4050.

Special Education: (202) 724-4800.

Superior Court, Juvenile Branch: (202) 879-1316.

T

Teen Moms (Family & Child Services of DC): (202) 289-1510, ext. 1150.

Parent Assessment Program: (202) 541-5909.

Teen Pregnancy: (202) 535-1144.

Temporary Assistance for Needy Families (TANF): (202) 724-5506 (automated menu options).

Transportation: members not enrolled in an MCO, receive transportation assistance through their provider or may call 1-800-MOM-BABY.

For information on:

• Tokens and Metro fare cards, call (202) 783-5610.
• Taxicab vouchers, call (202) 698-1903.
• Van and non-emergency transportation, call (202) 783-5626.
• Obtaining a copy of the DC Medicaid Provider Transportation Manual, call (202) 783-5610.

Tuberculosis (to report TB): (202) 698-4040.

V

Vaccines for Children (see Immunizations).

W

Welfare services (see Temporary Assistance for Needy Families).

WIC: (202) 645-5518. WIC provides members with written nutritional information and vouchers redeemable for specific nutritious foods at certain stores at no cost to participants. For assistance in making referrals or requesting copies of referral forms, call (202) 645-5663. (For a list of WIC sites and a copy of the referral forms, see HealthCheck Manual Appendices.)

Y

Youth Employment Program: (202) 698-7544.

Youth Intervention: (202) 673-6842.

Youth Leadership Institute (including outreach and youth development services): (202) 673-6843.

Youth Services Administration: (301) 497-8100.

Youth/Gang Violence: (202) 727-7752.