Toolkit: Site Help/FAQs

This page addresses come common programmatic and technical questions.

If you have questions relating to the Well-Child Care curriculum that are not addressed on this Help page, you can submit your question via e-mail, and a technical or content staff member will respond. Questions that are asked repeatedly will be used to update the Help page.

Also check the A-Z Topics and the Toolkit pages for information.

If you have questions related to Bright Futures, try the Bright Futures FAQs page.

• How do I use this site?

Read the Introduction to the Curriculum.

• I'm having problems registering/logging in. What do I do?

First wait a few minutes and try to register online again. If you continue to experience problems, please print out your registration page and fax it to:

Bright Futures at Georgetown University
Well-Child Care Project
Attn: Registration

at (202) 784-9777. A staff member will investigate the technical problem and assist you in registering.

• How do I contact someone for support?

E-mail Bright Futures at Georgetown University. A content or technical staff member will respond via e-mail as soon as possible.

• What are some instructions on proceeding through the curriculum?

• The Well-Child Care curriculum has been designed to take learners through the Core Modules (comprised of the components of health supervision) and a series of Special Topics (information especially important to providers of well-child services). The next page will take you to the main menu of modules.
  
• We recommend that you take the modules in order, beginning with the introduction on Preventive Health Supervision and continuing through the numbered modules by clicking on the series of Next buttons at the bottom of each page. However, you are free to move about the modules via the top navigation bar to address specific topics of interest.
  
• At the end of each module, there are a series of Review Questions for you to answer. You can check your progress at any point from the Main Menu page.
  
• When you have completed all the review questions you can print a certificate of completion from the Progress Page (accessible through the Main Menu). A score of 70% or more is required te fulfill the requirements for CMEs or CEs through Georgetown University; an official certificate will be mailed to you upon completion.

• What are the technical requirements for viewing the Web site?

For the best viewing experience, we recommend updating your browser to the most recent version available for your computer. General browser requirements are Microsoft Internet Explorer 5 or higher or Netscape Navigator 4.7 or higher.

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To view and print PDF files, you need the free Adobe® Reader® or Adobe Acrobat® installed on your computer.

Download Adobe Reader

• I am having problems viewing PDFs. I am either seeing blank pages or the pdf is being returned incomplete. How can I solve this?

When selecting a PDF, right click (PC) or hold the option key (Apple) while clicking on the link. This will download the pdf to your computer.

If you wish to see the PDF as an HTML page, or if you are unable to access PDF files with your screen reader (for users with sight disabilities), type the URL of the file into the Adobe Acrobat™ PDF to HTML Conversion Page.

If you continue to experience difficulties, please e-mail our Webmaster.

• Is the Well-Child Care curriculum designed to be accessible to persons with disabilities?

As with the Bright Futures Web site, the Well-Child Care curriculum strives to meet or exceed the accessibility requirements outlined in Section 508 of the Americans with Disabilities Act. Please see our Accessibility Guidelines for more information and for tools to access information on any page that is not easily accessible.

• Where can I get copies of Bright Futures materials?

To order Bright Futures materials produced by Georgetown University, please see our order form.

For Bright Futures materials produced by Family Voices, the Bright Futures Center for Pediatric Education, or any other organization, visit that organization's Web site or contact the HRSA Information Center.

• Are Bright Futures materials copyrighted? Can I make photocopies of the materials for distribution? 
  Can I adapt the materials for use in my practice?
  Can I use Bright Futures graphic/images/photographs for my organization's materials?

All Bright Futures materials are copyrighted by Georgetown University. Our copyright policies page includes an overview of our copyright policies, including information on photocopies, graphics, and how to obtain permission to reproduce or adapt Bright Futures materials.

• Where can I find the most recent version of the child immunization schedule, growth charts, and other reference materials?

See the Toolkit for links to the CDC Recommended Childhood and Adolescent Immunization Schedule, Growth Charts, and other reference materials.